Bugs / Problems

Registration problem.

I have a problem accessing the registration form : http://www.census.gov/developers/tos/key_request.html

It says that "The server at api.census.gov is taking too long to respond."

what is this due to ?

are there some geographical restrictions ? (since i am not in the US).

Tags

Submitted by

Stage: Active

Feedback Score

-1 votes
0 up votes
1 down votes
Idea#24

Idea Details

Vote Activity

  1. Downvoted

Similar Ideas [ 4 ]

Events

  1. The idea was posted

Comments

  1. Comment
    Lisa W
    ( Moderator )

    There aren't any restrictions on location. Can you try again? Thanks.

  2. Comment
    Phillip Thomas

    There are multiple locations that can influence your ability to connect to our servers. From our side it appears that everything is normal.

  3. Comment
    Community Member ( Idea Submitter )

    I am connecting from France and I tried again many times from different computers. It is always the same problem the registration form doesn't appear.

    I tried then with a US proxy and the the registration form appeared...

  4. Comment
    Phillip Thomas

    As near as I can tell the problem appears to be between here and there. The servers are recording a hit and response but it isn't quite reaching you.

    I would be interested in seeing what kind of results you get once your key is registered and in use, as we usually try to keep our responses within the sub-second range.

Add your comment